As the team coach (read “Chicken”) I said nothing at the scrum, but took the opportunity afterward to ask a question of the Team: “If you are invited to a meeting, do you have to go?”
I got a few questioning stares back. Usually, I let silence be silence for a bit… but I had heard this theme way too often recently. So I offered the “Law of Two Feet.”
It simply states: You have two feet, use them.
If you see a meeting as an opportunity to connect, learn, educate, share, collaborate, inspire… then, by all means, join it.
On the other hand, if you find no value in a meeting (proposed or in progress), use your two feet and virtually walk away. Politely excuse yourself. Your time is a limited resource – choose to use it wisely.
There are Fundamentally Two Kinds of Meetings…
There’s a simple formula to evaluate if what you’ve been invited to / attending is a good meeting: Good = P+O+W+E+R
- Purpose – Why do we need this meeting? Are we going to discuss the “Right Stuff”? Is there a clear and selective agenda? (More on clarifying purpose below “What kind of meeting is it?”)
- Outcome – What do we expect to gain, produce, decide, solve, or get as a result of this meeting?
- WIIFM – (What’s In It For Me) Where’s the beef? Will I gain value? Will I provide value? Am I interested? How will this empower me/my team?
- Expectations – Start time. End time (Time Box). What kind of preparation is needed? Is there sufficient time to prepare? What level of participation is expected? Is multi-tasking tolerated (hope not…screens/devices away…)? Is everyone clear on the decision-making process (e.g., majority vote, full consensus, consensus minus one, unanimity, etc.)
- Roles – Will everyone who needs to be there actually be there? Who’s facilitating the meeting? Who’s taking which topic? Who’s the scribe taking notes? Who’s the timekeeper? Who owns each action item produced?
…And Bad Meetings
There’s an even simpler way to tell if you’ve got a “bad meeting” rising:
- Ask “Can what this meeting is attempting to accomplish be done any other way?” (For example, one-way information flow like status updates, can and should be done asynchronously via email, a wiki, the chat client…)
If the answer is “yes” – you’ve probably got a bad meeting, another meeting bloody meeting
(We all could fill many blog posts with what “bad” looks like… and I invite you to share your own war stories via comments if doing so would help you in your recovery… You can also see: The 5 Most Common Pitfalls of the Scrum Events)
I suppose the founders of Scrum had an aversion to meetings, so they did their best to avoid that word, and called ’em “Ceremonies” or “Events.” Each of them, Sprint Planning, Daily Scrum, Sprint Demo, Sprint Retro, to the uneducated observer look a lot like dreaded “Meetings.”
And there are a number of other meetings that high performing, self-directed teams – Scrum, Kanban, XP, etc – use on to make sure that they are not simply getting stuff done, but are in fact getting the right stuff done, and at the right time.
General-purpose: Tactical alignment, priority calibration, continuous improvement, visibility
- Incident post-mortems
- Topical – code reviews
- Incident support (brush fires…)
- Shoulder surfing / on-boarding
- Transparency, show and tell
- Feedback loops, offer and gain insights into product, process, & team
- Inspect and adapt, empirically, continuous improvement
- Identify, triage and remove patterns of obstacles
- Opportunity for a bit of celebration of accomplishments/progress
- Opportunity to address setbacks, and create plans to overcome
General-purpose: Strategic alignment, group connection, and coordination, visibility
- Product pipeline review and adjustment based on progress, velocity
- Leadership Scrum of scrums: Team leads, pm, po, stk, mkt, cs
- Customer needs, trends, etc
- All Hands – celebrations, highlights of progress
- Engineering half states
- Birds of a Feather – coordination / strategy / architecture
General-purpose: Longer-term strategic coordination, group clarity of vision, visibility
- Offsite leadership
- Review strategy, competitive landscape, industry trends, key personnel, team development.
- On site all hands – big picture goals
- Review / update the “vision” playbook
- Architectural road map
- Roadmap adjustment based on priorities, reality
- Governance meetings – evolving roles, authority, accountability
Good Meetings Matter
All of these interactions, these face-to-face conversations, yes these “Meetings,” help teams to have a meaningful sense of purpose and cohesion. They help create healthy relationships, humane connections, and productive, self-directed, and highly performant teams. So I say, not all meeting suck. Just the bad ones.
What kind of meeting is it?
Be clear on the purpose of the meeting, and communicate that at the outset. Kim Scott in Radical Candor provides a nice framework for meeting types:
- 1:1 Conversations – Employees set the agenda, managers listen and help them clarify
2. Staff Meetings – Used to review metrics, provide “study hall” updates, and identify (but not make) key decisions
3. Think Time – blocked out time to reflect
4. “Big Debate” Meetings – Lower the tension by making it clear that you are debating, not deciding.
5. “Big Decision” Meetings – Push decisions into the facts, pull facts into the decisions, and keep egos at bay
6. All-Hands Meetings – Bring others along
7. Meeting-Free Zones – blocked-out time to not have meetings
I like to add one more: Playtime. Roald Dahl wrote, “A little nonsense now and then is cherished by the wisest [wo]men.” Add some silliness into the week: improv, ugly mug mornings, silly hat time, dog/cat photo sharing slack channels, and the occasional virtual happy hours. These meetings build connective tissue on the team.
Not sure how the meeting went? Try this quick 2-5 min retro technique from GrowingAgile. Ask participants:
- Was the meeting valuable? Why or why not?
- Did you pay attention all the time? Why or why not?
- Did everyone else pay attention all the time? Why or why not?
- Which parts felt great? Why?
- Which parts felt awkward or odd? Why?
- Tactical Meetings (33 agenda items in 55 minutes…)
- Governance Meetings (solve your problems on your own…)
- “Have we met?” Four agile ceremonies demystified
- Running Meetings – HBR 20-min booklet
- Who’s Meeting is It Anyway?
- The 5 Most Common Pitfalls of the Scrum Events
- Make Your Meetings Optional