TL;DR Limit the WIP by process step Finish what is started When “blocked” instead of picking up something new resolve the bottleneck The end result will be a self-optimizing system of continuous improvement in which value throughput is always increasing.
Feedback – it’s the breakfast (lunch and dinner) of champions, yet it’s not always easy to successfully deliver (or hear) constructive feedback. So instead of a praise sandwich, try a feedback wrap!
Sometimes the right (or at least initial) response to a request for action “now” is “No.” – It’s far easier to say “yes” later on…
On the other hand, maybe you don’t even have to choose between “Yes” and “No” particularly if you’re trying to initiate a conversation.
tl,dr: There are three parts to making a commitment and maintaining accountability: We say we’ll do it. We mean it. We actually do it.
Sometimes tangential ways of attacking problems can be more interesting than the direct head-on approach.