Problem Solving: The process of finding solutions to difficult or complex issues. And essential skill for high performance teams.
Have you been part of a team that was faced with a “What shall we do now?” dilemma as the result of a significant change (chaos) introduced into their system? Perhaps it was a really messy problem. Some team members wanting to rush forward and do something, anything. Some felt like they had …
Sometimes the right (or at least initial) response to a request for action “now” is “No.” – It’s far easier to say “yes” later on…
On the other hand, maybe you don’t even have to choose between “Yes” and “No” particularly if you’re trying to initiate a conversation.
Sometimes tangential ways of attacking problems can be more interesting than the direct head-on approach.
Not too long ago at a daily stand up I heard from a Team member “Today I won’t get anything done. I have 5 hours of meetings….meetings bloody meetings” As the team coach (read “Chicken”) I said nothing at the scrum, but took the opportunity afterward to ask a question …
I frequently have conversations with individuals and teams about something that is holding them back: Fear of conflict. Fear of conflict has the potential to keep team members from expressing their opinion, questions, solutions, analyses, and investigations. Fear can result in paralysis and catastrophizing (making things seem worse than they …
