Problem Solving: The process of finding solutions to difficult or complex issues. And essential skill for high performance teams.
Feedback – it’s the breakfast (lunch and dinner) of champions, yet it’s not always easy to successfully deliver (or hear) constructive feedback. So instead of a praise sandwich, try a feedback wrap!
TLDR – Kaizen If you think you can make something better (in your personal life, within a team or a collection of systems you work on, a process in your company), do it. What is it? “Kaizen” is made up of two Chinese characters: 改 kai = “change” + 善 zen = “good” – So kaizen …
Quick question: Got any really difficult people (perhaps a “brilliant asshole”) that you work with on a regular basis? Yeah, I thought so. Next question: Do you ever stop to thank them? Yeah, I thought so. Guess what, those Bengali tea boys/girls are a gift. They are not only helping …
What exactly is bikeshedding? A recent conversation brought a renewed vigor to my use of the term “bikeshedding.” The term was coined c. 1957 by C. Northcote Parkinson to illuminate a discovery he made – that groups of people tended to make a futile investment of time and energy on disputes over …
Have you been part of a team that was faced with a “What shall we do now?” dilemma as the result of a significant change (chaos) introduced into their system? Perhaps it was a really messy problem. Some team members wanting to rush forward and do something, anything. Some felt like they had …
