Leadership: The deliberate design of an organization’s social circuitry – the processes, norms, and routines that enable people to effectively collaborate, leverage their collective ingenuity, and drive high performance. It fosters environments of trust, continuous learning, and distributed problem-solving abilities across teams through simplification and slowification. Effective leadership cultivates a developmental mindset oriented towards constant experimentation and improvement.
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With a shared definition of the dimensions of silence and voice as well as an understanding of why silence is not golden, let’s explore some of the organizational dynamics and leadership behaviors that cause employees to feel their opinions are not valued and result in disengaged or self-protective behaviors.
People in all kinds of jobs, all kinds of organizations, all kinds of situations, reach a point where they want to say, “Enough.” They have the same uncomfortable realization: “I should do something about this.” Yet many remain silent. They don’t bring ideas forward.
Imagine a workplace where everyone engages and contributes their full intellectual capacity, a place where people are happier and healthier because they have more control over their work — a place where everyone is a leader…. All of this is possible, but not with the current leadership paradigm.Our world’s bright future will be built by people who have discovered that leadership is the art of enabling. The steps getting there are evolutionary. The result will be revolutionary.
It’s important to know where you are operating, so you know how you should prepare, how you should behave and what approach you should take regarding measurement and feedback loops. Otherwise you may end up making decisions based on biased or simply inaccurate information.
