Kaizen – The Meaning and Power of Change

TLDR – Kaizen If you think you can make something better (in your personal life, within a team or a collection of systems you work on, a process in your company), do it. What is it? “Kaizen” is made up of two Chinese characters: 改 kai = “change” + 善 zen = “good” – So kaizen …

A Clear “No” Can Be More Graceful Than a Vague or Noncommittal “Yes”

Sometimes the right (or at least initial) response to a request for action “now” is “No.” – It’s far easier to say “yes” later on…
On the other hand, maybe you don’t even have to choose between “Yes” and “No” particularly if you’re trying to initiate a conversation.

Lifting the Curse of Organizational Silence (2/3)

With a shared definition of the dimensions of silence and voice as well as an understanding of why silence is not golden, let’s explore some of the organizational dynamics and leadership behaviors that cause employees to feel their opinions are not valued and result in disengaged or self-protective behaviors.

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