In modern organizations, people are expected to be servant leaders and systems thinkers , but nobody explains exactly how to do this on a Monday morning. Empowering workers and delighting customers is crucial, but it s not concrete. Managers, and everyone else, need to know how because most organizational problems …
This is a story of reinvention. Jim Whitehurst, celebrated president and CEO of one of the world’s most revolutionary software companies, tells first-hand his journey from traditional manager (Delta Air Lines, Boston Consulting Group) and “chief” problem solver to CEO of one of the most open organizational environments he’d ever …
“Build, Measure and Learn” as Steve Blank says: is much more elaborate than putting software into production to see if it works. The Lean Startup movement is very promising, but for many teams it ends up translating into an important question: “Yeah, but what to build ?””In ThoughtWorks, our response …
Your people are your most valuable asset, and if you want them to excel (and your profits to soar), you’ll need to abandon your traditional command-and-control management style and adopt a collaborative, open leadership approach – one that engages and empowers your people. While this isn’t a particularly new idea, …
What questions lead to our biggest breakthroughs and successes? In this new and revised third edition, Marilee Adams describes how questions shape our thinking and how personal and organizational problems can often be traced to the kinds of questions we ask. Drawing on decades of research and experience as a …
