“Plussing” – Learning and Working in a Collaborative Environment

tl;dr: No one says, “No, but…” Only, “Yes, and…” Instead of subtracting… plussing. It’s About Iterating On Ideas Plussing is a technique that allows people to iterate on ideas without using harsh or judgmental language.  While used typically in teams and on the ideas of others, it works equally well …

The Five Whys – Root Cause Determination

From Wikipedia: The 5 Whys is an iterative question-asking technique used to explore the cause-and-effect relationships underlying a particular problem. The primary goal of the technique is to determine the root cause of a defect or problem. (The “5” in the name derives from an empirical observation on the number of iterations typically required to resolve the problem.)

Problem Solving (Esp. During a Code Brown)

Problem Consciousness Identity the problem that is the priority Clarify the Problem What should be happening? What is actually happening? Break the problem into individual problems if necessary If necessary user temporary measures to contain the abnormal occurrence until the root cause can be addressed. Locate the point of cause of …