“Plussing” – Learning and Working in a Collaborative Environment
tl;dr:
No one says, “No, but…”
Only, “Yes, and…”
Instead of subtracting… plussing.
Category: Leadership
Leadership: The deliberate design of an organization’s social circuitry – the processes, norms, and routines that enable people to effectively collaborate, leverage their collective ingenuity, and drive high performance. It fosters environments of trust, continuous learning, and distributed problem-solving abilities across teams through simplification and slowification. Effective leadership cultivates a developmental mindset oriented towards constant experimentation and improvement.
The Five Whys – Root Cause Determination
The 5 Whys is an iterative question-asking technique used to explore the cause-and-effect relationships underlying a particular problem. The primary goal of the technique is to determine the root cause of a defect or problem. (The “5” in the name derives from an empirical observation on the number of iterations typically required to resolve the problem.)
Problem Solving (Esp. During a Code Brown)
Problem-solving in steps: Identify, Clarify, Investigate, Develop, Follow up. Each phase crucial for effective resolution. #ProblemSolving #RootCause