A Clear “No” Can Be More Graceful Than a Vague or Noncommittal “Yes”

Sometimes the right (or at least initial) response to a request for action “now” is “No.” – It’s far easier to say “yes” later on…
On the other hand, maybe you don’t even have to choose between “Yes” and “No” particularly if you’re trying to initiate a conversation.

Collaboration: Interest Based Conflict Resolution

I love this statement from Radical Collaboration: If your relationship[s don’t] bump up against some conflict every once in awhile, you’re either in complete denial or overly medicated. Conflict at work is not inherently good or bad. It’s just a situation. It’s also an opportunity to grow. Healthy conflict can …

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