Note and Vote: Effective Collaboration and Teamwork

What is “note and vote”? Note and vote (aka Nominal group technique (NGT)) is a structured method for brainstorming/decision making that encourages contributions from everyone. Why this technique? In a synchronous discussion (aka a meeting) where the goal is problem identification, solution generation, and/or decision making, things can quickly derail …

The Five Whys – Root Cause Determination

From Wikipedia: The 5 Whys is an iterative question-asking technique used to explore the cause-and-effect relationships underlying a particular problem. The primary goal of the technique is to determine the root cause of a defect or problem. (The “5” in the name derives from an empirical observation on the number of iterations typically required to resolve the problem.) You might also …