Sometimes American corporate culture surprises me. It goes so over the top into dysfunction, that I want to believe the HR folks are pulling a prank. But alas. The following guidelines, from a US-based, Fortune 50, Telecommunications “Giant” (reprinted verbatim) were not released April 1.
It’s important to know where you are operating, so you know how you should prepare, how you should behave and what approach you should take regarding measurement and feedback loops. Otherwise you may end up making decisions based on biased or simply inaccurate information.
Teams often experience a breakdown in communication. Sometimes it will be around requirements, or expectations, or priorities. Other elements that contribute to difficulties in collaboration and delivery of value include component silos, and specialization. All of the above can be particularly pronounced with virtual teams.